Last updated: 17 September 2026
These Terms of Service govern your use of the StayPut website (the "Site") and your purchase of products from us. By placing an order with StayPut, you agree to these terms. Please read them before you buy.
Who we are
StayPut sells men's underwear direct to customers online. Our contact address is 1550 Terrell Mill Rd SE 6-H, Marietta, GA 30067, United States. You can reach us by email at support@stayput.com or by phone at +55 21 99896-8442.
Orders and pricing
All prices on the Site are shown in GBP (£) and include everything you pay except any duties or taxes that may apply. We reserve the right to correct pricing errors, even after an order has been placed — if that happens, we'll contact you before charging or fulfilling anything.
Placing an order is an offer to buy. We may decline or cancel any order, for example if a product is out of stock or if we suspect fraud. If we cancel an order you've already paid for, you'll get a full refund.
Shipping
We currently ship within the United Kingdom only. See our Shipping Policy for delivery times and details.
Returns and refunds
See our Refund Policy for the full details on returns, exchanges, and our 90-day guarantee.
Product descriptions
We do our best to describe our products accurately, including materials, sizing, and fit. Colours may vary slightly depending on your screen. If something you receive doesn't match what was described, contact us and we'll sort it out.
Acceptable use
You agree not to misuse the Site — that includes not attempting to interfere with its operation, not using it for unlawful purposes, and not copying or reselling our content without permission.
Limitation of liability
To the extent permitted by law, StayPut is not liable for any indirect or consequential loss arising from your use of the Site or our products. Nothing in these terms limits your statutory rights as a consumer under UK law.
Changes to these terms
We may update these Terms of Service from time to time. The version posted on this page is the one that applies.
Contact
Questions about these terms? Email us at support@stayput.com or call +55 21 99896-8442.